There's a good chance you know the name Andrew Carnegie. He was one
of the greatest businessmen and leaders of his time. And although he possessed
a brilliant business mind and a strong work ethic, that isn't what set
him apart from the other leaders of his day.
The key to his success was his understanding that the highest level
of effectiveness in his work couldn't be reached by staying within the
limits of his own abilities. He admitted, "I owe whatever success I have
attained, by and large, to my ability to surround myself with people who
are smarter than I am."
Lead by doing Less
Andrew Carnegie understood that to have great success he needed only
to be effective at doing a handful of things. He delegated tasks that others
could do as well as or better than him.
He learned early on that his people and their diverse abilities were
his greatest resources, and he became effective at developing and utilizing
them. In other words, he was an expert in delegation. And the result of
his work speaks for itself: Carnegie made and gave away hundreds of millions
of dollars.
If the benefits of delegation are so great, why don't more leaders take
advantage of it? For some it may not seem natural. For others it may seem
too time consuming. And still some may have difficulty trusting someone
else to do an important job.
There are lots of reasons, but the bottom line is that delegating effectively
isn't easy. But once you learn to do it, you raise the effectiveness of
your organization to a level that you could never achieve alone.
To improve your ability to delegate, spend time learning these important
guidelines before you give tasks to others:
CHOOSE
Your choices in the following areas open the door for effective delegation:
- Timing - When should you delegate? Ask yourself: Am I missing
deadlines? Am I doing things someone else could do? Do those around me
need a new world to conquer? If you answered "yes," it's time to delegate.
- Priorities - What tasks should you take on? Work from the following
list: responsibilities only you can perform, tasks that yield the greatest
return, and assignments that give you the greatest personal reward. Determine
your top priorities using those guidelines, and delegate or eliminate everything
else.
- Personnel - Who should you delegate to? To find out, answer
the following questions: What is needed? Who is available? Who is able?
Who is willing? Who gets things done? Delegate to those who best meet these
criteria.
COMMUNICATE
To achieve the results you need, communicate the following to your people:
- Their worth - Share how much you value them personally and
communicate their worth to others.
- The value of the project - Make sure "delegatees" know what
the project will accomplish for them and for you. Also, explain how the
project is valuable to the team and how it achieves the goals of your organization.
Make sure you have a well-defined vision -- Vision ...The Process Of Passing
It On --
- Support - Let them know that you'll support their decisions.
This doesn't mean you won't correct their mistakes; but you'll do it privately.
- The bottom line - In the end, what matters are results not
that they're achieved a particular way. Communicate exactly what you want
and when you want it done. Leave the methods up to the delegatee.
CONTROL
People naturally take better care of something they consider "theirs."
Seek a good balance of responsibility, authority, and accountability.
COACH
A coach is not a person who can play better than his team; he is one
who can get his players to perform better than he can. To coach successfully,
you must:
- Focus - Constantly show the game plan.
- Share feedback - Take time to "huddle."
- Be flexible - Be willing to adjust to the situation.
Productivity and Potential
If you don't delegate, you limit your productivity to what you can accomplish
alone. But when you delegate effectively, you not only increase your potential
and that of your organization, but you facilitate the personal growth of
your people.
Imagine not just meeting deadlines, but beating them. And imagine spending
time doing the things you enjoy most while allowing others to do what they
do best. In leadership, it's called a "win-win" scenario, and it will take
your organization to a whole new level.
© 1999 John C. Maxwell. Reprinted with permission. |